Abney Insurance Agency
1155 Winter Garden Vineland Road, Suite 101
Winter Garden, FL 34787

Fax: 407-877-7670


Abney's Announcements


Our office will be closed this Thursday, 12-24-2020 and Friday 12-25-2020 to observe the holidays.

If you need to make a payment while our office is closed, please visit the carrier website. If you have a claim, just call the toll free claim number on your auto ID card or your homeowners jacket. Claim lines remain active 24 hours a day.

We hope you and your family have a wonderful holiday with good food and great cheer. It has been a difficult year with the Covid-19 pandemic for all of us. Take some time for personal refreshment and renewal. In spite of all our difficulties, we still live in the greatest country in the whole world, the great United States of America!

Thank you, Paula and Staff


Attention: Beginning May 4th, 2020 our office lobby will remain closed but we will still be available for your insurance needs Monday through Friday from 9:00am to 4:00pm

Free Roadside Assistance for First Responders & Healthcare Workers

Learn How To Get Your Free Roadside Assistance!

COVID-19 Update

Abney Insurance Agency values our customers and wants to protect them and our employees from the spread of this virus.  As such, we are going to allow some of employees to work from home wherever possible. 

Here are a few procedures that will help insure excellent customer service: 

If you need to make a payment on your policy, please call it in directly to the insurance company or make payment on their website.  The invoice will have the toll- free number and/or the website address.

Toll Free for Commercial or Surplus Carriers

For service questions regarding your policy send your email to the following email addresses:

If you have a claim during this time, please call in your claim directly to the carrier. The auto claim number is on your Florida ID card. The homeowner’s toll -free claim number can be found on the attached carrier claim number listing. 

Claims Numbers

In the days and weeks to come, we may have to close the office. We are sorry for any inconvenience.   We will be checking the phone messages and will get back to you as soon as possible. 

We appreciate your understanding and co-operation.  

Thank you,

The Abney Team



Staff Shout-Out: Happy Halloween to you and your family!

Abney Halloween 2019

AAA Annuity Rates 2019

Looking for a CD alternative?  AAA has an excellent annuity with NO FEES. All your money goes to work for you. Contact our agency for more details

West Orlando High School A Capella Group, Noise Complaint

Abney Insurance Agency is a proud sponsor of the West Orlando High School a cappella group, Noise Complaint. Our agency sends a "shout out"  to all of the wonderful performers and their exciting ambition to record their first full length album!

Abney Insurance Agency wants to send a "shout out" to Stephen Keith in his achievement as the 2018 Table Tennis Champion! Well done indeed!

The West Orange Chamber Ambassadors paid a visit to Abney Insurance Agency offer their congratulations on 25 years in business! Check out all of the smiling faces!

Abney Insurance Cares

To help the hurricane victims in the Panhandle, Abney Insurance has partnered with Life Bridge Church to take a truckload full of emergency supplies to hurting residents and businesses. Abney's donations included baby wipes, bottles of fresh water, flashlights, batteries, and solar power radios with built-in cell phone chargers.

Life Happens in a Heartbeat (60 second) from Life Happens on Vimeo.

Check out the Abney Insurance banner! We are one of the proud sponsors of the West Orange Warriors and Marching Band for the 2018-2019 calendar year. 


Rising Insurance Rates - Why?

Did you know...

  • 21% of all U.S. households indicated they will buy an RV at some point in the future
  • New boat sales were up 6% in 2016 and steady growth is expected 
  • There were nearly 10 million motorcycles in use last year

Abney Insurance offers excellent RV, Boat and Motorcycle rates.  Why not get a FREE comparison quote today?  Just email us or call us at 407-877-6110 or toll free at 1-877-615-1208.

iPhone App

Did you know, Abney Insurance has their own iPhone app!  It's free and easy to download. Visit your app store, and download Abney Insurance today!  It gives you all sorts of great information and provides a step to step guidance for auto accident reporting. 




Delivering home and auto insurance in Winter Garden, FL.

We’re a family owned and operated agency and we deliver customized insurance and risk management solutions in Winter Garden, Florida and throughout Central Florida.  We’ve served individuals, families, and businesses for more than 22 years and we’re proud to be growing part of the region.  With more than 75 years of combined experience, our dedicated agents work with clients to deliver the most effective and affordable insurance solutions possible.  Whether the need is for common personal insurance like auto and/or home or if the need is for a specialized commercial policy with lots of uncommon coverages, we’ll meet the need quickly and efficiently. 

Coverage and Policy Options

Through a wide variety of carriers, including Allied, Travelers, and Progressive, we can insure almost anyone for any need.  Our program offerings include home and auto, which can be combined for savings and benefits (see our home & auto page).  Our offerings also include life and health, which can be custom-tailored to fit your needs. 

For commercial insurance, we have a comprehensive business coverage program that gives any operation a strong base of protection and this program can be added to in order to match any businesses’ extended needs.  We also have individual programs designed to match risks faced by companies in specific industries.  These programs include technology services, contracting, and retail

Working with us

Ours is a relationship-based business; we develop and nurture a relationship with every client we serve.  This helps make communication fast and easy and helps us ensure that policies are always current and that rates are always appropriate.  Each client receives a dedicated agent who is readily available through any means that a client prefers (text, email, and phone included).  A client’s agent manages risk and claims and helps the client stay informed, which makes it easier for a client to make the best decisions about his or her insurance. 

You’ll never wait long for a turnaround and achieving your risk management goals will never be difficult.  Please contact us or give us a call to learn more or to get started.  If you’re ready to begin a policy, feel free to request a quote.

Related Links:

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 Click for the BBB Business Review of this Insurance Agency in Winter Garden FL

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Meet Our Team

Paula Abney CPIA, CLU, ChFC, ARM
Paula Abney CPIA, CLU, ChFC, ARM

President / Property Casualty & Life/Health Agent

Aaron  Abney, CPIA
Aaron Abney, CPIA

Property Casualty & Life/Health Agent

Monica  Thilmony
Monica Thilmony

Personal Lines Agent

Brandon Abney
Brandon Abney

Commercial Agent



"Again I really appreciate all your assistance and insight more than I can say thank you. I referred two of my co-workers to your office last week along with a beyond positive recommendation."


The App is wonderful. I just downloaded it and will become more familiar with it." Silvia , customer since 1996


"Nora J. Fussell-Smith is an absolute asset to your office. She is awesome! She always responds promptly and professionally. She has really made my job easier and given us peace of mind. If we have any questions we just "Ask Nora." Our experience thus far with Abney Insurance Agency has been great due to her."


Aaron Abney was so helpful with my husband's car claim after getting in an accident. Aaron was able to get the insurance company to pay for everything. Aaron helped me do everything!


The claim service assistance I received from Paula Abney and Monica Thilmony on a recent not at fault auto accident went beyond the call of duty. To express my sincere thanks, I presented both of the agents with a personalized coffee mug.

Joe S

I was down on my luck and was struggling to make ends meet when I thankfully talked to Paula. Not only did she help by understanding my situation, she also added a personal touch by encouraging me to push through. Abney Insurance is not only a fantastic insurance agency, but they truly care about their clients - not just their policy number. I'm so thankful to have them as my insurance agency.


Just wanted to let you know how thrilled we are to be back with your company for our auto insurance needs. We signed up with you and your company almost 25 years ago when your offices were in Metro West. We left because we found a little cheaper rates while price searching but always thought we might come back one day. I wanted to let you know how helpful and professional Brandon was with my husband and myself. I'm guessing he's your son (sorry if I have that wrong) and know its always nice to get compliments where they are due. GREAT TO BE BACK. Thanks again.


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